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Easy Read: Find what you need

This page is for clients, participants, families, carers and advocates.

It helps you quickly find information about your rights, supports, service agreement, money, privacy, complaints, safety and advocacy.

This page is written in Easy Read style. It is based on the controlled documents in the Choice Community Health Policy Register and the CCH NDIS Service Agreement. The Policy Register is the source of truth for the full policies, review dates and version control.

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Quick finder

I want to know about my rights

Go to:

• Your rights
• Making decisions
• Advocacy and support

I want to start, change or stop supports

Go to:

• Your support and service agreement
• Fair access and no discrimination
• Service changes and emergencies
• Changing or safely ending supports

I want to understand money, charges or cancellations

Go to:

• Money, pricing and transparency
• Appointments, cancellations, travel and payment

I am worried about safety

Go to: