Choice Community Health is committed to providing a safe working environment for both clients and workers. This policy ensures that when an incident occurs, it is reported properly in line with Choice Community Health service policies and state/federal legislation. Choice Community Health aims to minimise incidents by documenting, reviewing, and redressing the negative consequences of incidents.

Choice Community Health considers an incident to be of concern if any person associated with services provided by Choice Community Health is injured, put at risk, or distressed.

If a staff member considers an incident to be of concern, they will:

• Take immediate action to ensure the people involved are safe, calm, and/or receiving appropriate assistance;
• Inform the Manager as soon as possible; and
• Complete an Incident Report form within 3 days after the event.

Incident reports will allow Choice Community Health to continuously review practices to ensure we are doing everything possible to maintain a safe working environment for all.

For further assistance, contact us at:

• Email: [email protected]
• Website: www.choicecommunityhealth.com.au