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Welcome to our Organisational Policies — the essentials that help us pursue life in all its fullness at Choice Community Health. Here you’ll find the key policies that keep our support safe, high‑quality, and person‑centred, grounded in community, hope, and purpose. These policies uphold your rights, foster an inclusive and welcoming environment, keep our team safe, and drive continuous improvement so we can do better every day. Explore the sections below to see the principles that guide every choice we make.

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🦺 Client Rights and Safety

Abuse, Assault, or Neglect Policy

Client’s Rights and Responsibilities Policy

Dignity of Risk

Least Restrictive Alternative Policy

Restrictive Practices Policy

Client Centred Plans Policy

🗣️ Incidents, Complaints

& Feedback

Incidents Policy

Complaints Policy

Feedback Policy

🤼 Advocacy, Inclusion & Support

Advocacy Policy

Culturally Appropriate Support Policy

Participation and Integration Policy

❤️‍🩹 Staff Rights and Safety

Workplace Health and Safety

Code of Conduct

Manual Handling

🥇 Quality Assurance

Risk Management

Quality and Continuous Improvement Policy

🖥️ Data Security

Confidentiality, Privacy and Dignity Policy

Handling of Files and Storage of Information Policy